G2 Vendor Directory

Delighted vs. Outgrow

A side-by-side comparison based on G2 review data.

MetricDelighted

by Qualtrics

Outgrow

by Outgrow

Overall rating4.74.7
Review count60334
Ease of use9.69.4
Ease of setup9.59.2
Quality of support9.49.5
Meets requirements9.19.5
NPS83.05084785.266458
Small Business40.0%80.3%
Mid-Market58.3%16.9%
Enterprise1.7%2.8%
Total page views413627
Total LLM citations2,13111,420

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros

    Outgrow

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Features
    • Easy Setup
    • Ease of Creation