Delighted vs. Mopinion
A side-by-side comparison based on G2 review data.
| Metric | Delighted | Mopinion |
|---|---|---|
| Overall rating | 4.7 | 4.1 |
| Review count | 60 | 28 |
| Ease of use | 9.6 | 8.4 |
| Ease of setup | 9.5 | 8.9 |
| Quality of support | 9.4 | 9.0 |
| Meets requirements | 9.1 | 8.4 |
| NPS | 83.050847 | 37.037037 |
| Small Business | 40.0% | 21.4% |
| Mid-Market | 58.3% | 50.0% |
| Enterprise | 1.7% | 28.6% |
| Total page views | 413 | 83 |
| Total LLM citations | 2,131 | 161 |
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.
Mopinion
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. Mopinion provides you with the European #1 Feedback Software for Web, App and Email. At Mopinion, we make it easy for you to discover missing insights and optimise digital experiences. You know what users are doing. Now find out why. Mopinion Products: - Mopinion for Websites: Deliver an exceptional website experience.