G2 Vendor Directory

Delighted vs. Chekkit

A side-by-side comparison based on G2 review data.

MetricDelighted

by Qualtrics

Chekkit

by Chekkit

Overall rating4.74.9
Review count60155
Ease of use9.69.7
Ease of setup9.59.7
Quality of support9.49.7
Meets requirements9.19.5
NPS83.05084792.207792
Small Business40.0%89.7%
Mid-Market58.3%10.3%
Enterprise1.7%0.0%
Total page views413124
Total LLM citations2,131160

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros

    Chekkit

    Chekkit is an all-in-one platform that helps local businesses grow faster with less effort. It combines AI-powered messaging and automation with the tools teams use every day—review management, business text messaging, groupchat, a centralized inbox, textable landline, customer surveys, competitive benchmarking, and more—so you can boost engagement, convert more leads, and outperform the competition from one place.

    Pros

    • Features
    • Integrations
    • AI Integration
    • AI Technology