Delighted vs. CallidusCloud Clicktools
A side-by-side comparison based on G2 review data.
| Metric | Delighted | CallidusCloud Clicktools |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 60 | 66 |
| Ease of use | 9.6 | 8.6 |
| Ease of setup | 9.5 | 8.2 |
| Quality of support | 9.4 | 9.1 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 83.050847 | 61.538462 |
| Small Business | 40.0% | 17.2% |
| Mid-Market | 58.3% | 35.9% |
| Enterprise | 1.7% | 46.9% |
| Total page views | 413 | 135 |
| Total LLM citations | 2,131 | 81 |
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.
CallidusCloud Clicktools
SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...