G2 Vendor Directory

Delighted vs. AnnounceKit

A side-by-side comparison based on G2 review data.

MetricDelighted

by Qualtrics

AnnounceKit

by AnnounceKit

Overall rating4.74.8
Review count6056
Ease of use9.69.6
Ease of setup9.59.5
Quality of support9.49.7
Meets requirements9.19.2
NPS83.05084790.909091
Small Business40.0%63.0%
Mid-Market58.3%37.0%
Enterprise1.7%0.0%
Total page views413322
Total LLM citations2,1311,229

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros

    AnnounceKit

    AnnounceKit is the product communication platform for SaaS teams: publish one update and reach users everywhere they are - a branded changelog page (own domain, SSL, multi-language, RSS), 10+ in-app widget modes (popup, sidebar, badge, top bar, embed and more), email digests, Slack and RSS - with reactions, comments and per-post analytics to see who actually read it.

    Pros