G2 Vendor Directory

Delighted vs. Aha!

A side-by-side comparison based on G2 review data.

MetricDelighted

by Qualtrics

Aha!

by Aha! Labs

Overall rating4.74.4
Review count60369
Ease of use9.68.1
Ease of setup9.58.0
Quality of support9.49.3
Meets requirements9.18.9
NPS83.05084762.983425
Small Business40.0%20.0%
Mid-Market58.3%48.3%
Enterprise1.7%31.7%
Total page views4131,776
Total LLM citations2,13113,723

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros

    Aha!

    Aha! is the world's #1 product management software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery with AI. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, Elle (the AI assistant), and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company.

    Pros

    • Customer Support
    • Ease of Use
    • Features
    • Helpful
    • Project Management
    • Team Collaboration