Syncly vs. Edge
A side-by-side comparison based on G2 review data.
| Metric | Syncly | Edge |
|---|---|---|
| Overall rating | 4.9 | 4.8 |
| Review count | 15 | 209 |
| Ease of use | 9.1 | 9.5 |
| Ease of setup | 9.2 | 9.6 |
| Quality of support | 10.0 | 9.8 |
| Meets requirements | 9.5 | 9.6 |
| NPS | 93.333333 | 87.864078 |
| Small Business | 53.3% | 64.4% |
| Mid-Market | 46.7% | 29.3% |
| Enterprise | 0.0% | 6.3% |
| Total page views | 130 | 2,106 |
| Total LLM citations | 170 | 1,274 |
Syncly
Syncly is a customer feedback analytics and social listening platform that helps product, CX, support, and marketing teams centralize and analyze customer feedback from support tickets, product reviews, and social media to improve customer experience and inform decisions. Syncly consolidates feedback from multiple touchpoints into a single workspace so teams can understand what customers are experiencing across the full journey, rather than reviewing each channel in isolation.
- Customer Insights
- Insights Generation
- Easy Integrations
- Customer Support
- Ease of Use
- Customizability
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase