G2 Vendor Directory

Deem vs. Amex GBT Neo

A side-by-side comparison based on G2 review data.

MetricDeem

by Travelport

Amex GBT Neo

by American Express Global Business Travel

Overall rating4.53.3
Review count22014
Ease of use9.37.9
Ease of setup8.97.3
Quality of support9.27.9
Meets requirements9.37.4
NPS67.281106-21.428571
Small Business22.3%7.1%
Mid-Market54.5%28.6%
Enterprise23.2%64.3%
Total page views203160
Total LLM citations1,0641,177

Deem

Deem is on a mission to transform travel. Our industry-leading corporate travel software solution helps travel managers customize programs and improve compliance. Deem helps travel management companies (TMCs) deliver more engaging customer experiences. And CFOs get cost control and operational efficiencies for their travel management teams. At the heart of our Deem software experience is business travelers.

Pros

    Amex GBT Neo

    Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

    Pros