Dealertrack DMS vs. AutoLoop Customer Engagement Suite
A side-by-side comparison based on G2 review data.
| Metric | Dealertrack DMS | AutoLoop Customer Engagement Suite |
|---|---|---|
| Overall rating | 4.4 | 4.1 |
| Review count | 43 | 11 |
| Ease of use | 9.1 | 8.4 |
| Ease of setup | 8.7 | 8.9 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 9.5 | 8.9 |
| NPS | 58.536585 | 27.272727 |
| Small Business | 20.9% | 54.5% |
| Mid-Market | 74.4% | 36.4% |
| Enterprise | 4.7% | 9.1% |
| Total page views | 383 | 19 |
| Total LLM citations | 2,122 | 0 |
Dealertrack DMS
Dealertrack DMS is the only DMS solution backed by the power of Cox Automotive. With easy-to-learn software, open integrations, connected processes, and intelligent, cloud-based technology, Dealertrack DMS allows dealers to improve efficiency and profitability throughout their dealership, and thrive in an everchanging automotive market.
AutoLoop Customer Engagement Suite
Car-Research XRM provides the tools to perform the tasks needed to help with customer satisfaction like Real-time dynamic route sheet, key indicator alerts for online repair orders, and more.