G2 Vendor Directory

DaySmart Appointments vs. MessageDesk

A side-by-side comparison based on G2 review data.

MetricDaySmart Appointments

by DaySmart

MessageDesk

by Alderwood Labs

Overall rating3.84.6
Review count4135
Ease of use8.49.1
Ease of setup7.78.6
Quality of support8.09.9
Meets requirements8.39.2
NPS21.9512274.285714
Small Business52.5%79.4%
Mid-Market30.0%17.6%
Enterprise17.5%2.9%
Total page views80224
Total LLM citations1141,547

DaySmart Appointments

DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done.

Pros

  • Scheduling Efficiency
  • Easy Scheduling

MessageDesk

MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider.

Pros

  • Ease of Use
  • Easy Communication
  • Automation
  • Communication
  • Customer Support
  • Text Messaging