Datto RMM vs. TeamViewer ONE
A side-by-side comparison based on G2 review data.
| Metric | Datto RMM | TeamViewer ONE |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 807 | 11 |
| Ease of use | 9.0 | 8.7 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 8.7 | 7.8 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 69.987547 | 60 |
| Small Business | 64.1% | 42.9% |
| Mid-Market | 32.3% | 42.9% |
| Enterprise | 3.6% | 14.3% |
| Total page views | 1,493 | 182 |
| Total LLM citations | 11,939 | 207 |
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support
TeamViewer ONE
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.