G2 Vendor Directory

Datto RMM vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricDatto RMM

by Kaseya

TeamViewer

by TeamViewer

Overall rating4.54.5
Review count8074,213
Ease of use9.09.2
Ease of setup8.99.2
Quality of support8.78.8
Meets requirements9.19.2
NPS69.98754768.368587
Small Business64.1%43.5%
Mid-Market32.3%35.7%
Enterprise3.6%20.7%
Total page views1,4935,671
Total LLM citations11,93932,549

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support