G2 Vendor Directory

Datto RMM vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricDatto RMM

by Kaseya

Pulseway

by MMSoft Design

Overall rating4.54.5
Review count807125
Ease of use9.09.2
Ease of setup8.99.1
Quality of support8.79.1
Meets requirements9.19.2
NPS69.98754768.852459
Small Business64.1%52.4%
Mid-Market32.3%42.7%
Enterprise3.6%4.8%
Total page views1,493537
Total LLM citations11,9393,310

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive