Datto RMM vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | Datto RMM | NinjaOne |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 807 | 5,553 |
| Ease of use | 9.0 | 9.3 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 69.987547 | 82.241285 |
| Small Business | 64.1% | 46.2% |
| Mid-Market | 32.3% | 46.4% |
| Enterprise | 3.6% | 7.4% |
| Total page views | 1,493 | 12,935 |
| Total LLM citations | 11,939 | 44,059 |
Datto RMM
Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.
- Ease of Use
- Automation
- Features
- Integrations
- Remote Access
- Remote Support
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface