Darktrace / EMAIL vs. IRONSCALES
A side-by-side comparison based on G2 review data.
| Metric | Darktrace / EMAIL | IRONSCALES |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 42 | 71 |
| Ease of use | 8.5 | 9.6 |
| Ease of setup | 8.4 | 9.6 |
| Quality of support | 8.3 | 9.4 |
| Meets requirements | 8.7 | 9.3 |
| NPS | 54.761905 | 91.044776 |
| Small Business | 5.0% | 35.7% |
| Mid-Market | 62.5% | 47.1% |
| Enterprise | 32.5% | 17.1% |
| Total page views | 651 | 601 |
| Total LLM citations | 3,212 | 4,350 |
Darktrace / EMAIL
Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.
- AI Technology
- Product Quality
- Customer Support
- User Interface
- Detection Efficiency
- Reporting
IRONSCALES
IRONSCALES is a cloud-native email security platform that helps enterprises and MSPs close gaps with mailbox-level detection, autonomous remediation, and built-in user training. It combines AI and human insights that continuously learn from user behavior, message context, and analyst feedback to identify advanced threats like BEC, account takeovers, impersonation, and other advanced phishing attacks. IRONSCALES is headquartered in Atlanta, Georgia and is proud to serve more than 18,000 customers globally.
- Ease of Use
- Phishing Protection
- Email Security
- Easy Setup
- Customer Support
- Security