G2 Vendor Directory

Darktrace / EMAIL vs. IRONSCALES

A side-by-side comparison based on G2 review data.

MetricDarktrace / EMAIL

by Darktrace

IRONSCALES

by IRONSCALES

Overall rating4.24.7
Review count4271
Ease of use8.59.6
Ease of setup8.49.6
Quality of support8.39.4
Meets requirements8.79.3
NPS54.76190591.044776
Small Business5.0%35.7%
Mid-Market62.5%47.1%
Enterprise32.5%17.1%
Total page views651601
Total LLM citations3,2124,350

Darktrace / EMAIL

Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.

Pros

  • AI Technology
  • Product Quality
  • Customer Support
  • User Interface
  • Detection Efficiency
  • Reporting

IRONSCALES

IRONSCALES is a cloud-native email security platform that helps enterprises and MSPs close gaps with mailbox-level detection, autonomous remediation, and built-in user training. It combines AI and human insights that continuously learn from user behavior, message context, and analyst feedback to identify advanced threats like BEC, account takeovers, impersonation, and other advanced phishing attacks. IRONSCALES is headquartered in Atlanta, Georgia and is proud to serve more than 18,000 customers globally.

Pros

  • Ease of Use
  • Phishing Protection
  • Email Security
  • Easy Setup
  • Customer Support
  • Security