Darktrace / EMAIL vs. Cloud Email Protection
A side-by-side comparison based on G2 review data.
| Metric | Darktrace / EMAIL | Cloud Email Protection |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 42 | 10 |
| Ease of use | 8.5 | 9.0 |
| Ease of setup | 8.4 | 8.9 |
| Quality of support | 8.3 | 8.2 |
| Meets requirements | 8.7 | 9.0 |
| NPS | 54.761905 | 60 |
| Small Business | 5.0% | 0.0% |
| Mid-Market | 62.5% | 20.0% |
| Enterprise | 32.5% | 80.0% |
| Total page views | 651 | 151 |
| Total LLM citations | 3,212 | 185 |
Darktrace / EMAIL
Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.
- AI Technology
- Product Quality
- Customer Support
- User Interface
- Detection Efficiency
- Reporting
Cloud Email Protection
Fortra Cloud Email Protection is a cloud-native platform driven by an advanced system of machine learning (ML) models, Large Language Models (LLMs), and neural networks to detect and mitigate advanced email threats. For the broadest possible protection, our solution references hundreds of curated, high-fidelity threat indicators from newly observed threats every day—all gathered by Fortra’s Global Inbox Threat Intel—that have bypassed traditional Secure Email Gateways.