Darktrace / EMAIL vs. Abnormal AI
A side-by-side comparison based on G2 review data.
| Metric | Darktrace / EMAIL | Abnormal AI |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 42 | 92 |
| Ease of use | 8.5 | 9.6 |
| Ease of setup | 8.4 | 9.4 |
| Quality of support | 8.3 | 9.6 |
| Meets requirements | 8.7 | 9.3 |
| NPS | 54.761905 | 84.615385 |
| Small Business | 5.0% | 6.8% |
| Mid-Market | 62.5% | 45.5% |
| Enterprise | 32.5% | 47.7% |
| Total page views | 651 | 1,772 |
| Total LLM citations | 3,212 | 15,047 |
Darktrace / EMAIL
Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.
- AI Technology
- Product Quality
- Customer Support
- User Interface
- Detection Efficiency
- Reporting
Abnormal AI
Abnormal AI is the leading AI-native human behavior security platform, leveraging machine learning to stop sophisticated inbound attacks and detect compromised accounts across email and connected applications. The anomaly detection engine leverages identity and context to understand human behavior and analyze the risk of every cloud email event--detecting and stopping sophisticated, socially-engineered attacks that target the human vulnerability.
- Ease of Use
- Easy Setup
- Customer Support
- Detection Efficiency
- Email Security
- Setup Ease