G2 Vendor Directory

Cyfe vs. Lumen by Talkwalker

A side-by-side comparison based on G2 review data.

MetricCyfe

by Traject

Lumen by Talkwalker

by Hootsuite

Overall rating4.34.3
Review count64137
Ease of use8.98.8
Ease of setup8.88.6
Quality of support9.09.4
Meets requirements8.88.6
NPS57.812561.904762
Small Business61.9%39.3%
Mid-Market27.0%34.8%
Enterprise11.1%25.9%
Total page views79800
Total LLM citations272745

Cyfe

Cyfe is an all-in-one online business dashboard app that helps you easily monitor and analyze all of your business data in one, organized place. With Cyfe, you'll be able to connect and pull data from your advertising, email, monitoring, sales, finance, SEO, social media, support, and web analytics accounts. You'll even be able to bring your company's internal data into Cyfe via custom widgets—allowing you to easily organize and view all of your business data in one place.

Pros

    Lumen by Talkwalker

    Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

    Pros

    • Customer Support
    • Customization
    • Trend Analysis
    • Feature Quantity
    • Multi-platform
    • Training