G2 Vendor Directory

CustomGuide vs. Softbook

A side-by-side comparison based on G2 review data.

MetricCustomGuide

by CustomGuide, Inc.

Softbook

by Softbook

Overall rating4.94.8
Review count7927
Ease of use9.99.6
Ease of setup9.99.9
Quality of support9.99.6
Meets requirements9.99.4
NPS94.20289987.5
Small Business60.8%85.2%
Mid-Market22.8%14.8%
Enterprise16.5%0.0%
Total page views265252
Total LLM citations32887

CustomGuide

CustomGuide helps associations, governments, nonprofits, and public libraries train their staff and communities. CustomGuide is an all-in-one online learning platform that makes staff training easy to create, deliver, and track. It combines interactive eLearning courses, skill assessments, and AI-powered course creation tools to help organizations build effective training programs. Choose from over 300 LMS-ready courses on Microsoft, Google, and business skills, or create your own in minutes using the AI Course Builder.

Pros

  • Ease of Use
  • Progress Tracking
  • Variety
  • Skill Improvement
  • Self-Pacing
  • Features

Softbook

Softbook is a learning management system for people who teach online and sell what they teach: online schools, independent creators and companies that train their staff. Everything a school runs on sits in one product. You build courses with video, PDF, audio, quizzes and homework, set drip or fixed-date schedules, and issue certificates that anyone can check on a public verification page. Sales happen in the same place: single courses, bundles, subscriptions, promo codes and a checkout right on your landing page.

Pros

  • Course Creation
  • Ease of Use
  • Upload Efficiency
  • Ease of Access
  • Easy Customization
  • Setup Ease