G2 Vendor Directory

CustomGuide

by CustomGuide, Inc.

79

Reviews

4.9

Star rating

#18

Rank in Learning Management System (LMS)

Pros and cons

Pros

  • Ease of Use
  • Progress Tracking
  • Variety
  • Skill Improvement
  • Self-Pacing
  • Features

Cons

  • Limited Courses
  • Answer Quality
  • Video Content Issues
  • Language Limitations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for CustomGuide.

Page views and citations · CustomGuide

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from CustomGuide.

Key stats

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94

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business60.8%
Mid-Market22.8%
Enterprise16.5%

Quarterly history

QuarterReviewsStar rating
2024 Q465.0
2025 Q155.0
2025 Q235.0
2025 Q315.0

Satisfaction ratings

Ease of Use9.9
Ease of Setup9.9
Quality of Support9.9
Meets Requirements9.9

What reviewers say

Using CustomGuide for our training is one of the best decisions we’ve made.

5.0

“My team has taken a lot of CustomGuide courses, and we’ve all found the content to be relevant, well-organized, and easy to follow. We also love how customizable the courses are. We were able to tailor content to fit our needs, which you don’t get with most platforms.”

Project Engineer

CustomGuide delivers real learning results. It’s effective and a huge time-saver!

5.0

“For a long time, we were looking for a good platform where our team could learn skills that are actually useful for their careers. Then we found CustomGuide, which offers a wide variety of courses that really help with that. They’ve done an amazing job helping people like us disc”

Finance Team Lead

CustomGuide really helped us get better engagement and made onboarding a lot easier

5.0

“They offer a great variety of courses on different topics, so it’s easy to pick what fits our team’s training needs. But what we really love are the cheat sheets, they’re super handy, easy to print, and we can even add our own logo. That’s been a game changer for us.”

Account Manager