G2 Vendor Directory

CustomGuide vs. Blackboard

A side-by-side comparison based on G2 review data.

MetricCustomGuide

by CustomGuide, Inc.

Blackboard

by Blackboard

Overall rating4.94.0
Review count791,067
Ease of use9.98.1
Ease of setup9.97.9
Quality of support9.97.8
Meets requirements9.98.5
NPS94.20289926.673228
Small Business60.8%15.1%
Mid-Market22.8%38.8%
Enterprise16.5%46.1%
Total page views2651,115
Total LLM citations3284,318

CustomGuide

CustomGuide helps associations, governments, nonprofits, and public libraries train their staff and communities. CustomGuide is an all-in-one online learning platform that makes staff training easy to create, deliver, and track. It combines interactive eLearning courses, skill assessments, and AI-powered course creation tools to help organizations build effective training programs. Choose from over 300 LMS-ready courses on Microsoft, Google, and business skills, or create your own in minutes using the AI Course Builder.

Pros

  • Ease of Use
  • Progress Tracking
  • Variety
  • Skill Improvement
  • Self-Pacing
  • Features

Blackboard

Every day, millions of students around the world learn, collaborate, and grow with Blackboard. More than an LMS, Blackboard is where learning comes to life—where students build skills, gain confidence, and prepare for what’s next. It supports modern teaching and learning by helping institutions deliver engaging instruction, improve accessibility, and better understand learner progress.

Pros

  • Ease of Use
  • Navigation Ease
  • User-Friendly
  • Feature Diversity
  • Integrations
  • Features