G2 Vendor Directory

Customer Lockbox vs. Microsoft Priva

A side-by-side comparison based on G2 review data.

MetricCustomer Lockbox

by Microsoft

Microsoft Priva

by Microsoft

Overall rating4.34.6
Review count1212
Ease of use9.49.4
Ease of setup9.09.5
Quality of support8.79.5
Meets requirements8.89.4
NPS5075
Small Business58.3%25.0%
Mid-Market25.0%41.7%
Enterprise16.7%33.3%
Total page views43117
Total LLM citations21147

Customer Lockbox

Customer Lockbox ensures that Microsoft can't access your content to do service operations without your explicit approval. Customer Lockbox brings you into the approval workflow process that Microsoft uses to ensure only authorized requests allow access to your content.

Pros

  • Security
  • Data Security
  • Privacy Management
  • Data Protection
  • Compliance
  • Helpful

Microsoft Priva

Modernize your privacy program with a platform that scales to meet your evolving compliance needs.

Pros