Customer Lockbox vs. Lightbeam
A side-by-side comparison based on G2 review data.
| Metric | Customer Lockbox | Lightbeam |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 12 | 12 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.0 | 9.5 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 50 | 50 |
| Small Business | 58.3% | 41.7% |
| Mid-Market | 25.0% | 25.0% |
| Enterprise | 16.7% | 33.3% |
| Total page views | 43 | 254 |
| Total LLM citations | 21 | 1,167 |
Customer Lockbox
Customer Lockbox ensures that Microsoft can't access your content to do service operations without your explicit approval. Customer Lockbox brings you into the approval workflow process that Microsoft uses to ensure only authorized requests allow access to your content.
- Security
- Data Security
- Privacy Management
- Data Protection
- Compliance
- Helpful
Lightbeam
LightBeam is an identity-centric data security solution that reduces breach risks, ransomware costs, and regulatory penalties by converging DSPM, privacy, and governance into a single AI-driven platform. Powered by patented Data Identity Graph technology, LightBeam discovers and maps sensitive data across structured, unstructured, and semi-structured sources—including shadow data—linking it to business context and human identities.
- Automation
- Automated Classification
- Security
- Data Classification
- Ease of Use
- Data Privacy