G2 Vendor Directory

CTM vs. Nimbata

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

Nimbata

by Nimbata

Overall rating4.54.7
Review count76131
Ease of use8.89.3
Ease of setup8.69.0
Quality of support9.29.2
Meets requirements9.29.2
NPS70.70151374.193548
Small Business66.4%93.5%
Mid-Market30.1%6.5%
Enterprise3.5%0.0%
Total page views3,966236
Total LLM citations4,0071,417

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

Nimbata

Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it. Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review.

Pros

  • Easy Setup
  • Ease of Use
  • Call Tracking
  • Analytics
  • User Experience
  • Customer Support