G2 Vendor Directory

CTM vs. KeyMetric Call Tracking

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

KeyMetric Call Tracking

by KeyMetric Analytics

Overall rating4.54.8
Review count76115
Ease of use8.89.6
Ease of setup8.610.0
Quality of support9.210.0
Meets requirements9.29.6
NPS70.70151392.307692
Small Business66.4%46.7%
Mid-Market30.1%33.3%
Enterprise3.5%20.0%
Total page views3,96636
Total LLM citations4,0074

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

KeyMetric Call Tracking

Uncover Which Ads & Keywords Make Your Phone Ring Call Tracking + Conversation AI For Businesses, Marketers & Agencies. In today's economic climate, every dollar counts. That's why we've made it our mission to provide powerful call tracking and intelligence without the hefty price tag. No hidden fees, no unnecessary upsells - just straightforward, reliable call analytics that empowers you to maximize your advertising and sales, boost calls and leads, and grow your business.

Pros