G2 Vendor Directory

CTM vs. Invoca

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

Invoca

by Invoca

Overall rating4.54.5
Review count761967
Ease of use8.88.6
Ease of setup8.68.3
Quality of support9.29.2
Meets requirements9.29.0
NPS70.70151367.170626
Small Business66.4%38.4%
Mid-Market30.1%34.1%
Enterprise3.5%27.5%
Total page views3,9661,183
Total LLM citations4,0076,816

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

Invoca

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance

Pros

  • Helpful
  • Ease of Use
  • Analytics
  • Customer Support
  • Reporting
  • Attribution Accuracy