G2 Vendor Directory

CTM vs. CallFire

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

CallFire

by CallFire

Overall rating4.54.4
Review count76184
Ease of use8.88.8
Ease of setup8.68.9
Quality of support9.29.1
Meets requirements9.29.2
NPS70.70151352.5
Small Business66.4%69.0%
Mid-Market30.1%23.8%
Enterprise3.5%7.1%
Total page views3,966103
Total LLM citations4,007326

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

CallFire

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

Pros