CTM vs. Call Box
A side-by-side comparison based on G2 review data.
| Metric | CTM | Call Box |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 761 | 80 |
| Ease of use | 8.8 | 8.8 |
| Ease of setup | 8.6 | 8.8 |
| Quality of support | 9.2 | 8.6 |
| Meets requirements | 9.2 | 8.6 |
| NPS | 70.701513 | 47.435897 |
| Small Business | 66.4% | 61.8% |
| Mid-Market | 30.1% | 28.9% |
| Enterprise | 3.5% | 9.2% |
| Total page views | 3,966 | 96 |
| Total LLM citations | 4,007 | 160 |
CTM
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.
- Customer Support
- Ease of Use
- Helpful
- Call Tracking
- Features
- Integrations
Call Box
Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988.