G2 Vendor Directory

CTM vs. ActiveDEMAND

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

ActiveDEMAND

by JumpDEMAND

Overall rating4.54.4
Review count76168
Ease of use8.87.8
Ease of setup8.68.0
Quality of support9.29.4
Meets requirements9.28.7
NPS70.70151364.179104
Small Business66.4%80.9%
Mid-Market30.1%13.2%
Enterprise3.5%5.9%
Total page views3,966101
Total LLM citations4,007184

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

ActiveDEMAND

You're there for families. We're here for you. ActiveDEMAND is the Customer Acquisition and Engagement Platform for Senior Living. Built for multi-community operators and the agencies that serve them, it brings marketing and sales automation into one system, so your teams can answer every inquiry, follow up until move-in, and grow occupancy faster. Every inquiry answered, every move-in tracked. ActiveDEMAND tracks every interaction along the buyer's journey, including the caregivers and family members who influence the decision, and shows you the touchpoints that lead to move-ins.

Pros

  • Analytics
  • Easy Implementation
  • Customer Support
  • Marketing Automation
  • Customizability
  • Customization