G2 Vendor Directory

Crowd Signal vs. Delighted

A side-by-side comparison based on G2 review data.

MetricCrowd Signal

by Automattic Inc.

Delighted

by Qualtrics

Overall rating4.24.7
Review count2960
Ease of use9.19.6
Ease of setup9.79.5
Quality of support8.09.4
Meets requirements8.59.1
NPS41.3793183.050847
Small Business31.0%40.0%
Mid-Market41.4%58.3%
Enterprise27.6%1.7%
Total page views40413
Total LLM citations1322,131

Crowd Signal

Make flexible surveys with Crowd Signal. Collect, organize and analyze data from a variety of sources, including social media and mobile.

Pros

    Delighted

    Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

    Pros