G2 Vendor Directory

CRMdesk vs. ThriveDesk

A side-by-side comparison based on G2 review data.

MetricCRMdesk

by ForeSoft

ThriveDesk

by ThriveDesk

Overall rating4.14.9
Review count109108
Ease of use8.69.4
Ease of setup8.09.5
Quality of support8.59.5
Meets requirements8.69.4
NPS3293.396226
Small Business22.0%65.4%
Mid-Market38.5%34.6%
Enterprise39.4%0.0%
Total page views161,194
Total LLM citations4677

CRMdesk

What is CRMdesk? CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. Why use CRMdesk? The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. Who uses CRMdesk? From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs.

Pros

    ThriveDesk

    ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..

    Pros

    • Features
    • Customer Support
    • User Interface
    • Ease of Use
    • Intuitive
    • Helpful