G2 Vendor Directory

Crisp vs. Zendo

A side-by-side comparison based on G2 review data.

MetricCrisp

by Crisp IM SARL

Zendo

by MPC

Overall rating4.54.9
Review count20512
Ease of use9.29.5
Ease of setup9.09.1
Quality of support9.29.6
Meets requirements9.09.6
NPS74.509804100
Small Business87.9%91.7%
Mid-Market12.1%8.3%
Enterprise0.0%0.0%
Total page views95593
Total LLM citations33,166348

Crisp

Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the AI-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, automate customer help, and improve customer satisfaction score, transforming customer support into a new revenue channel.

Pros

  • Customer Support
  • Helpful
  • Features
  • Ease of Use
  • Intuitive
  • Efficiency

Zendo

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread.

Pros

  • Ease of Use
  • Communication
  • Client Relationship Management
  • Affordable
  • Centralization
  • Client Communication