G2 Vendor Directory

Crexendo vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricCrexendo

by Crexendo Business Solutions

Ultatel

by Ultatel

Overall rating4.94.7
Review count36154
Ease of use9.79.5
Ease of setup9.69.4
Quality of support9.89.6
Meets requirements9.89.5
NPS93.27731179.62963
Small Business78.9%74.1%
Mid-Market20.8%24.1%
Enterprise0.3%1.9%
Total page views2,3061,061
Total LLM citations4,2271,833

Crexendo

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Ease of Use
  • Easy Setup
  • Reliability

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording