G2 Vendor Directory

Crexendo vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricCrexendo

by Crexendo Business Solutions

Softphone.Pro

by Softphone.Pro

Overall rating4.94.6
Review count36166
Ease of use9.79.3
Ease of setup9.69.3
Quality of support9.88.6
Meets requirements9.89.3
NPS93.27731178.461538
Small Business78.9%83.1%
Mid-Market20.8%16.9%
Enterprise0.3%0.0%
Total page views2,306162
Total LLM citations4,227475

Crexendo

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Ease of Use
  • Easy Setup
  • Reliability

Softphone.Pro

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

Pros

  • Easy Integration
  • Ease of Use
  • Easy Setup
  • Easy Implementation
  • Intuitive
  • User-Friendly