Crexendo vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | Crexendo | Nextiva |
|---|---|---|
| Overall rating | 4.9 | 4.5 |
| Review count | 361 | 3,685 |
| Ease of use | 9.7 | 8.9 |
| Ease of setup | 9.6 | 8.7 |
| Quality of support | 9.8 | 9.2 |
| Meets requirements | 9.8 | 9.2 |
| NPS | 93.277311 | 67.041404 |
| Small Business | 78.9% | 76.7% |
| Mid-Market | 20.8% | 22.1% |
| Enterprise | 0.3% | 1.2% |
| Total page views | 2,306 | 8,328 |
| Total LLM citations | 4,227 | 15,292 |
Crexendo
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.
- Customer Support
- Helpful
- Customer Service
- Ease of Use
- Easy Setup
- Reliability
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service