G2 Vendor Directory

Crexendo vs. CallTower

A side-by-side comparison based on G2 review data.

MetricCrexendo

by Crexendo Business Solutions

CallTower

by CallTower

Overall rating4.94.3
Review count361388
Ease of use9.78.9
Ease of setup9.68.7
Quality of support9.88.9
Meets requirements9.89.2
NPS93.27731153.926702
Small Business78.9%25.2%
Mid-Market20.8%63.3%
Enterprise0.3%11.5%
Total page views2,306937
Total LLM citations4,2271,241

Crexendo

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Ease of Use
  • Easy Setup
  • Reliability

CallTower

Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.

Pros

  • Customer Support
  • Helpful
  • Reliability
  • Ease of Use
  • Customer Service
  • Easy Setup