G2 Vendor Directory

Credible by Qualifacts vs. TherapyNotes

A side-by-side comparison based on G2 review data.

MetricCredible by Qualifacts

by Qualifacts

TherapyNotes

by TherapyNotes

Overall rating3.54.4
Review count3499
Ease of use7.69.2
Ease of setup7.19.2
Quality of support7.69.2
Meets requirements8.69.2
NPS057.575758
Small Business14.7%78.8%
Mid-Market73.5%15.2%
Enterprise11.8%6.1%
Total page views473749
Total LLM citations1,33010,965

Credible by Qualifacts

Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities.

Pros

    TherapyNotes

    TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs.

    Pros

    • Customer Support
    • Ease of Use
    • Customization
    • Templates
    • Helpful
    • Document Management