Credible by Qualifacts vs. Mend
A side-by-side comparison based on G2 review data.
| Metric | Credible by Qualifacts | Mend |
|---|---|---|
| Overall rating | 3.5 | 4.7 |
| Review count | 34 | 135 |
| Ease of use | 7.6 | 9.5 |
| Ease of setup | 7.1 | 9.2 |
| Quality of support | 7.6 | 9.6 |
| Meets requirements | 8.6 | 9.7 |
| NPS | 0 | 83.809524 |
| Small Business | 14.7% | 52.6% |
| Mid-Market | 73.5% | 31.1% |
| Enterprise | 11.8% | 16.3% |
| Total page views | 473 | 11,843 |
| Total LLM citations | 1,330 | 2,532 |
Credible by Qualifacts
Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities.
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication