G2 Vendor Directory

Creatio Bank.AI vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricCreatio Bank.AI

by Creatio

Freshsales

by Freshworks

Overall rating4.64.5
Review count241,244
Ease of use8.89.1
Ease of setup8.28.9
Quality of support8.79.0
Meets requirements8.78.9
NPS70.83333372.296173
Small Business16.7%67.7%
Mid-Market58.3%27.0%
Enterprise25.0%5.3%
Total page views2151,749
Total LLM citations244,516

Creatio Bank.AI

Creatio Bank.AI is a banking AI CRM and workflow platform where people and AI agents work together — with no limits on workflows, agents, or scale. Built by Creatio for banks, credit unions, and financial services organizations, it combines CRM, no-code workflow automation, and AI agents on one platform. Creatio Bank.AI is Creatio's dedicated banking vertical, bringing together AI innovation, industry expertise, and a global ecosystem of customers and partners to accelerate AI adoption in financial services.

Pros

    Freshsales

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Intuitive
    • User Interface