G2 Vendor Directory

CrashPlan SMB vs. Arq

A side-by-side comparison based on G2 review data.

MetricCrashPlan SMB

by CrashPlan

Arq

by Haystack Software

Overall rating4.44.4
Review count41516
Ease of use9.19.1
Ease of setup8.89.5
Quality of support9.18.7
Meets requirements9.29.0
NPS65.84766668.75
Small Business31.3%20.0%
Mid-Market35.0%73.3%
Enterprise33.7%6.7%
Total page views33089
Total LLM citations1,519844

CrashPlan SMB

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers.

Pros

  • Backup Solutions
  • Ease of Use
  • Backup Frequency
  • Cloud Backup
  • Reliability
  • Centralized Management

Arq

Arq is a comprehensive backup solution designed for Mac and Windows users, offering secure, efficient, and user-controlled data protection. It enables users to back up their files to various destinations, including personal cloud accounts, external drives, and network-attached storage (NAS), ensuring flexibility and control over data storage. With strong end-to-end encryption, Arq guarantees that only the user can access their backed-up data, maintaining privacy and security.

Pros