G2 Vendor Directory

Craft.io vs. UserVoice

A side-by-side comparison based on G2 review data.

MetricCraft.io

by Craft.io

UserVoice

by UserVoice

Overall rating4.54.5
Review count90243
Ease of use9.08.9
Ease of setup9.18.7
Quality of support9.49.2
Meets requirements8.99.1
NPS69.31818269.827586
Small Business32.6%10.3%
Mid-Market36.0%61.3%
Enterprise31.5%28.4%
Total page views888493
Total LLM citations4,4394,380

Craft.io

Craft.io is an award-winning, AI-powered, end-to-end product management platform designed to help product teams seamlessly connect strategy, planning, and execution within a single collaborative workspace. This solution serves as a comprehensive toolset that enables teams to maintain a unified source of truth, facilitating effective prioritization, capacity planning, roadmapping, and stakeholder alignment. Targeted primarily at product managers, development teams, and organizational leaders, Craft.io caters to a diverse audience that seeks to enhance their product management processes.

Pros

  • Ease of Use
  • Roadmap Creation
  • Customer Support
  • Features
  • Efficiency
  • Centralization

UserVoice

UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.

Pros

  • Feedback Management
  • Ease of Use
  • Feedback
  • Helpful
  • Customer Support
  • Idea Management