G2 Vendor Directory

Coviu vs. Mend

A side-by-side comparison based on G2 review data.

MetricCoviu

by Coviu

Mend

by Mendfamily

Overall rating4.94.7
Review count12135
Ease of use9.99.5
Ease of setup10.09.2
Quality of support9.39.6
Meets requirements9.99.7
NPS10083.809524
Small Business90.9%52.6%
Mid-Market9.1%31.1%
Enterprise0.0%16.3%
Total page views8211,843
Total LLM citations462,532

Coviu

Coviu, elevated telehealth. Elevated telehealth, Coviu provides an all-in-one virtual care engagement platform that enables providers to deliver a superior, frictionless virtual care experience combined with à la carte industry-leading apps to improve clinical outcomes, capacity and workflow efficiencies. Coviu’s technology delivers on a vision of a 'connected care – system of action' that enables providers to deliver rapid patient care impact by eliminating many of the traditional obstacles to doing so.

Pros

  • Efficiency
  • Telehealth Services
  • Ease of Use
  • Features
  • Secure Communication
  • Setup Ease

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication