G2 Vendor Directory

Convert Experiences vs. Salesforce Marketing Cloud

A side-by-side comparison based on G2 review data.

MetricConvert Experiences

by Convert.com

Salesforce Marketing Cloud

by Salesforce

Overall rating4.64.0
Review count984,850
Ease of use8.97.9
Ease of setup9.07.7
Quality of support9.38.0
Meets requirements9.28.4
NPS77.77777833.740991
Small Business54.7%28.9%
Mid-Market40.0%46.9%
Enterprise5.3%24.2%
Total page views5855,950
Total LLM citations6,33036,272

Convert Experiences

Convert Experiences is the growth experimentation suite that marketers, product leaders, ecom managers, and CRO agencies rely on to scale both testing & personalization through secure AI workflows. It offers A/B testing, split URL (redirect) tests, multivariate testing, multi-page (funnel) tests, multi-arm bandits for quick results in time-sensitive campaigns, 6 robust dev-friendly SDKs (JavaScript, PHP, Ruby, Android, iOS and Python) for full-stack experimentation (feature testing, feature flags & rollouts), and 1:1 personalization (alongside segment-based legacy personalization)

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Experimentation
  • A/B Testing
  • Quick Setup

Salesforce Marketing Cloud

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Email Marketing
  • Features
  • Personalization