G2 Vendor Directory

ControlUp vs. Teamviewer DEX

A side-by-side comparison based on G2 review data.

MetricControlUp

by ControlUp Technologies

Teamviewer DEX

by TeamViewer

Overall rating4.74.4
Review count1160
Ease of use9.08.6
Ease of setup9.48.2
Quality of support9.88.6
Meets requirements9.09.0
NPS81.81818261.666667
Small Business18.2%12.1%
Mid-Market27.3%17.2%
Enterprise54.5%70.7%
Total page views366353
Total LLM citations2,2081,484

ControlUp

ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform that allows you to see the overall health status of your entire EUC environment, end-to-end, in real time, from any workspace and from any location.. It delivers rapid root cause analysis and remediation, as well as powerful historical views of complex IT infrastructure.

Pros

    Teamviewer DEX

    The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

    Pros

    • Features
    • Time-saving
    • Automation
    • Ease of Use
    • Intuitive
    • Easy Implementation