G2 Vendor Directory

Contivio vs. Yeastar P-Series PBX System

A side-by-side comparison based on G2 review data.

MetricContivio

by Contivio.com

Yeastar P-Series PBX System

by Xiamen Yeastar Digital Technology Co., Ltd

Overall rating3.84.8
Review count1681
Ease of use6.99.8
Ease of setup7.99.6
Quality of support8.59.4
Meets requirements7.69.4
NPS2587.341772
Small Business25.0%75.3%
Mid-Market68.8%21.0%
Enterprise6.3%3.7%
Total page views88315
Total LLM citations63,649

Contivio

Contivio is an AI-powered cloud contact center built to connect every customer interaction with NetSuite. The platform brings inbound and outbound voice, SMS, live chat, email, queues, ACD, IVR, call recording, power dialing, supervisor tools, reporting, AI agents and conversation intelligence into one customer engagement platform. Contivio uses live NetSuite data to identify customers, route interactions and provide agents with the right context. The correct customer, contact, case, order, opportunity or custom record can be displayed when an interaction arrives.

Pros

  • Chat Features
  • Efficiency
  • CRM Integration
  • AI Technology
  • Easy Integrations
  • Features

Yeastar P-Series PBX System

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Customer Support
  • Easy Setup
  • Reliability