G2 Vendor Directory

ContactMonkey vs. Staffbase

A side-by-side comparison based on G2 review data.

MetricContactMonkey

by ContactMonkey Inc.

Staffbase

by Staffbase

Overall rating4.44.6
Review count225249
Ease of use8.89.4
Ease of setup8.88.8
Quality of support9.39.5
Meets requirements8.98.9
NPS58.03571478.947368
Small Business1.9%4.0%
Mid-Market33.8%36.3%
Enterprise64.3%59.7%
Total page views1,1571,177
Total LLM citations2,59215,766

ContactMonkey

ContactMonkey is an intelligent, internal communications email platform built to help you create, send, and measure messages that truly land. From drag-and-drop email creation and built-in templates, to smart targeting that powers personalization and seamless Outlook (and Gmail) integration, everything works the way communicators already do, just faster and with more confidence. Powerful engagement insights show what’s working and prove impact, while automated list management and HRIS integrations keep audience data accurate without manual effort.

Pros

  • Ease of Use
  • Customer Support
  • Easy Creation
  • Helpful
  • Features
  • Updates

Staffbase

Staffbase is the first AI-native employee experience platform, built for everyone. Most workplace tools are designed for employees who sit at a desk. Staffbase starts with the hardest to reach: frontline staff, shift workers, drivers, and distributed teams who are often left out by their circumstances or by generic tools. A platform that works for them works for everyone, from headquarters to the frontline. Staffbase brings internal communications, HR, and IT together on one platform.

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Access Ease
  • User Interface Design
  • Features