G2 Vendor Directory

ContactMonkey vs. Firstup

A side-by-side comparison based on G2 review data.

MetricContactMonkey

by ContactMonkey Inc.

Firstup

by Firstup

Overall rating4.44.4
Review count225206
Ease of use8.88.9
Ease of setup8.88.6
Quality of support9.38.9
Meets requirements8.98.7
NPS58.03571457.073171
Small Business1.9%3.4%
Mid-Market33.8%20.5%
Enterprise64.3%76.1%
Total page views1,157675
Total LLM citations2,5926,679

ContactMonkey

ContactMonkey is an intelligent, internal communications email platform built to help you create, send, and measure messages that truly land. From drag-and-drop email creation and built-in templates, to smart targeting that powers personalization and seamless Outlook (and Gmail) integration, everything works the way communicators already do, just faster and with more confidence. Powerful engagement insights show what’s working and prove impact, while automated list management and HRIS integrations keep audience data accurate without manual effort.

Pros

  • Ease of Use
  • Customer Support
  • Easy Creation
  • Helpful
  • Features
  • Updates

Firstup

Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io.

Pros

  • Ease of Use
  • Helpful
  • Communication
  • Features
  • Engagement
  • Experience