G2 Vendor Directory

ConsumerAffairs.com vs. Social Places

A side-by-side comparison based on G2 review data.

MetricConsumerAffairs.com

by ConsumerAffairs

Social Places

by Social Places

Overall rating4.54.7
Review count2296
Ease of use9.39.4
Ease of setup10.09.1
Quality of support9.69.7
Meets requirements9.29.5
NPS73.33333381.052632
Small Business9.1%47.8%
Mid-Market54.5%36.7%
Enterprise36.4%15.6%
Total page views31883
Total LLM citations1,776164

ConsumerAffairs.com

With ConsumerAffairs for Brands, you can take control of the conversation happening about your products and services. Our reputation management platform, allows brands to not only collect consumer reviews in multiple ways but also communicate and resolve consumer concerns, increase star ratings and generate new customer leads.

Pros

    Social Places

    Our platform provides a centralized dashboard for managing Google Business Profiles (GMB), Apple Maps, Bing, Facebook and Trip Advisor listings for company locations. Integrating with Here Technologies, Tele Atlas, and your website store locator, our solutions provide customers and search engines with accurate business information, while our team of account managers and digital coordinators will optimize your local presence and provide strategy for improved brand reputation and review generation.

    Pros

    • Ease of Use
    • Setup Ease
    • Helpful
    • Scheduling
    • Centralized Management
    • Easy Setup