G2 Vendor Directory

ConsumerAffairs.com vs. Shopper Approved

A side-by-side comparison based on G2 review data.

MetricConsumerAffairs.com

by ConsumerAffairs

Shopper Approved

by Shopper Approved

Overall rating4.54.7
Review count22239
Ease of use9.39.4
Ease of setup10.09.2
Quality of support9.69.5
Meets requirements9.29.4
NPS73.33333383.62069
Small Business9.1%86.2%
Mid-Market54.5%13.4%
Enterprise36.4%0.4%
Total page views318556
Total LLM citations1,7763,377

ConsumerAffairs.com

With ConsumerAffairs for Brands, you can take control of the conversation happening about your products and services. Our reputation management platform, allows brands to not only collect consumer reviews in multiple ways but also communicate and resolve consumer concerns, increase star ratings and generate new customer leads.

Pros

    Shopper Approved

    Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating.

    Pros

    • Ease of Use
    • Reputation Management
    • Visibility Growth
    • Setup Ease
    • Easy Integrations
    • Time-saving