G2 Vendor Directory

Console vs. Korey

A side-by-side comparison based on G2 review data.

MetricConsole

by Palo Alto Networks

Korey

by Shortcut

Overall rating4.84.3
Review count2014
Ease of use9.58.6
Ease of setup9.49.3
Quality of support9.88.8
Meets requirements9.58.5
NPS9542.857143
Small Business5.0%78.6%
Mid-Market80.0%21.4%
Enterprise15.0%0.0%
Total page views466239
Total LLM citations43996

Console

Console is the AI-powered IT automation platform that helps companies automate 50%+ of internal support requests before they ever reach a human. It connects to tools like your identity provider, ticketing system, HRIS, and finance stack so it can complete repeatable work automatically and escalate edge cases to humans.

Pros

    Korey

    Korey is an AI agent for product engineering workflows that helps teams keep work moving by handling the coordination that slows delivery down. It turns rough ideas into development-ready work by writing Stories, breaking down tasks, and structuring specs so engineers know what to build next. Korey generates clear, actionable output that follows your team’s standards. It adds acceptance criteria, suggests Sub-tasks, asks clarifying questions, and captures requirements as work evolves, reducing back-and-forth and keeping scope clear. Korey also coordinates work across tools and agents.

    Pros

    • Ease of Use
    • Time Saving
    • Helpful
    • Time-saving
    • Efficiency
    • User-Friendly